Downloading and Configuring

A softphone is a piece of software that you download to your computer, which combined with our service enables you to experience VoIP technology and experiment with set up and call quality. You will also need a headset, the Plantronics 350 is a great example.

We recommend the X-Lite which may be downloaded free from Xten: http://www.xten.com/index.php?menu=download

When you have downloaded it (by selecting the X-Lite_install.exe file from the linked directory above), you must configure it - this is a fairly straightforward process and is described briefly below.

1. Press the menu button on the main display. This is the button to the right of the "clear" button in the middle of the window, as shown.

2. Select "SIP Account Settings" from the configuration window that appears.

3. Select "Add" from the next menu screen.

4. Select the item labeled "Account" on the tabs

.

5. Enter your

a.) Display name
b.) User name 20000000 This is the same as (Authorization user name, supplied in your welcome letter)
c.) Password
d.) Authorization user name ie 20000000
e.) Domain to the registration server name you will have been advised to use in your welcome email (this will look like sip.quickerbroadband.com).
f.) Tick the Register with domain and recieve incoming calls

Click Apply then OK

Click Close on the next screen and this should return you back to the softphone..